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Before you speak to anyone — an insurer, a solicitor, your employer — get proof of what actually happened. We hold the official National Highways record for incidents on England's motorways and major A-roads: when the road closed, when it reopened, the severity, the exact location, and what that stretch of road has done before.
If you were involved in a road traffic accident that wasn't entirely your fault, you could be entitled to compensation — regardless of how you were travelling at the time.
Rear-end shunts, roundabout collisions, side impacts, motorway pile-ups, and multi-vehicle crashes. Even passengers in the at-fault car can claim.
Dooring incidents, left hooks, close passes, lorry blind spots, and injuries from potholes or poor road surfaces. Cycling claims often result in higher payouts due to severity of injuries.
Hit by a vehicle at a crossing, on a pavement, or in a car park. Also covers injuries caused by e-scooters, cyclists on pavements, or dangerous road surfaces.
SMIDSY collisions ("Sorry mate, I didn't see you"), junction pull-outs, lane changes, and road surface hazards. Motorcycle injuries are typically more serious and attract higher compensation.
Emergency braking injuries, collisions, slips and falls while boarding, and injuries caused by the vehicle moving before you were seated.
If a family member was seriously injured or lost their life in a road accident, you may be able to claim on their behalf. Bereavement awards and dependency claims are available.
Compensation depends on the type and severity of your injury, how it's affected your life, and any financial losses. Here are typical ranges based on the Judicial College Guidelines used by UK courts:
| Injury Type | Typical Range |
|---|---|
| Minor whiplash (recovery within months) | £240 – £4,345 |
| Moderate neck/back injury | £7,890 – £38,490 |
| Serious back injury (long-term impact) | £38,780 – £160,980 |
| Fractured arm or wrist | £6,610 – £36,770 |
| Knee injury (moderate to serious) | £14,840 – £54,830 |
| Shoulder injury | £7,890 – £48,030 |
| Psychological injury (PTSD, anxiety) | £1,540 – £57,650+ |
| Serious head/brain injury | £43,060 – £379,100+ |
| Fatal accident (bereavement award) | £15,120 statutory + dependency |
These are general damages only (pain and suffering). Your total settlement may also include special damages such as lost earnings, medical expenses, travel costs, care costs, and vehicle damage — often adding significantly to the final amount. Every case is unique and these figures are guidelines, not guarantees.
Under the Limitation Act 1980, you generally have 3 years to start a claim. After that, your right to compensation may be lost entirely. The sooner you act, the easier it is to gather evidence and the stronger your case will be.
Compensation covers both the physical and financial impact of your accident. Here's what a successful claim typically includes:
The order matters. Do these in sequence and you'll be in a far stronger position, whoever you end up speaking to.
Photograph the scene, the vehicles and the road conditions. Get the other driver's details and any witness contacts. Report it to the police if anyone was hurt or a vehicle was left obstructing the road. Then get the official incident record while it's fresh — it's the one piece of evidence that doesn't fade with memory.
Notify them even if you don't intend to claim — most policies require it, and failing to report can cause you problems later. Stick to the facts. Don't accept blame at the scene or on the phone; fault is a legal question, not a polite one.
If you were injured and it wasn't your fault, speak to an SRA-regulated personal injury solicitor. Most work on a No Win, No Fee basis. Choose them yourself — check the SRA register, read reviews, and ask exactly what their fee arrangement is. Walk in holding your incident report and they'll have a head start on liability.
Memory fades and stories change. The official record doesn't. If your incident was on a motorway or major A-road in England, we almost certainly hold it — and you can have it in minutes.
The road, the junction, GPS coordinates, and the time National Highways logged it — not your best recollection weeks later.
The full timeline, hour by hour. Useful for proving delay, disruption, and the scale of what happened.
Police STATS19 collision records for the same stretch, from previous years. If it's a known danger spot, that matters.
Weather, lane closures, roadworks and what else was happening on that road when it occurred.
The National Highways reference number and the exact timestamp we received it. Provenance you can point to.
A PDF you can send to your insurer, hand to a solicitor, or give to your employer. No account needed, no follow-up calls.
Search our archive by road and date. If it happened on England's strategic road network, it's likely there.
From 99p for a certificate up to a full evidence pack. You see what's included before you pay.
To your insurer, to a solicitor of your own choosing, or nowhere at all. It's your record. We don't contact anyone on your behalf.
Can't find it? Incidents on local roads may not appear — National Highways only covers motorways and major A-roads.
Whatever you decide to do next, you're better off holding the official record of what happened than trying to recall it months later.
↑ Get Your Incident ReportUK Traffic Updates is a traffic information and incident monitoring service. We are not a law firm, solicitors, or a claims management company. We do not provide legal advice, assess claims, or manage any part of the legal process.
Our role is limited to connecting individuals who may have been involved in a road traffic incident with independent, regulated solicitors who specialise in personal injury claims. Any solicitor you are connected with operates independently of UK Traffic Updates and is authorised and regulated by the Solicitors Regulation Authority (SRA).
UK Traffic Updates may receive a referral fee from the solicitor in connection with any introduction made through this service. This does not affect the amount of compensation you receive or the service provided to you by the solicitor.
Submitting your details through this form does not constitute a legal claim and does not create a solicitor-client relationship with UK Traffic Updates. You are under no obligation to proceed with any claim after being contacted. You are also free to seek independent legal advice from a solicitor of your own choosing at any time.
The compensation figures shown on this page are general guidelines based on the Judicial College Guidelines and are not guarantees of any specific outcome. Every claim is assessed on its own facts and circumstances.
UK Traffic Updates is the UK's leading independent traffic monitoring platform, tracking thousands of incidents daily across motorways, A-roads, and London's entire road network. Our real-time data and comprehensive incident archive provide timestamped, location-verified records that can serve as valuable supporting evidence for road traffic accident claims.
Whether it was a motorway collision, a London cycling accident, a pedestrian incident on an A-road or a bus passenger injury, the same principle applies: the stronger your evidence, the stronger your position. We hold the official National Highways record for incidents on England's motorways and major A-roads — the exact time, the location, how long the road was closed, and what that stretch has done before. Take it to any SRA-regulated solicitor you choose.
Common claim types include rear-end collisions, roundabout accidents, lane-change incidents, hit-and-run cases, cyclist injuries from close passes or dooring, pedestrian injuries at crossings, motorcyclist SMIDSY incidents, and injuries caused by dangerous road conditions such as potholes, broken road surfaces, or inadequate signage. If you're unsure whether your situation qualifies, submit the form above for a free, no-obligation assessment.